为任何类型的产品或财产起草专业销售协议。
以下文本系基于中国大陆法律(包括但不限于《中华人民共和国民法典》《中华人民共和国产品质量法》《中华人民共和国消费者权益保护法》《中华人民共和国网络安全法》《中华人民共和国数据安全法》《中华人民共和国个人信息保护法》等现行有效法律法规)起草之通用模板,适用于企业间(B2B)智能门锁(含配套软件/云服务)之买卖及相关服务场景。请结合具体交易事实、适用标准与业务流程进行完善与审阅,并在签署前由贵方律师进行最终把关。 智能门锁买卖及服务合同 甲方(买方):(名称) 统一社会信用代码: 住所: 法定代表人/负责人: 联系人及方式: 乙方(卖方):(名称) 统一社会信用代码: 住所: 法定代表人/负责人: 联系人及方式: 鉴于: 1. 乙方具有智能门锁产品及相关软件、云平台与技术服务之供货与服务能力; 2. 甲方有意购买乙方智能门锁并委托乙方提供交付、安装调试、维护保养、软件许可、信息安全与数据合规等相关服务; 3. 双方依据平等、自愿、公平、诚信之原则,就智能门锁买卖及服务事宜订立本合同。 一、定义与构成文件 1. 定义 (1)“智能门锁”:指本合同项下的锁体、面板、传感器、芯片、电源模组、网关、备件、包装及相关随机文档等硬件,以及固件、配套移动应用(App)、管理后台、云服务等软件与服务组件。 (2)“技术规格书”:载明产品型号、功能参数、环境适配、通讯协议、加密机制、耐久性与安全要求、兼容性等的文件,作为验收与质量判定的依据。 (3)“交付物”:乙方依据本合同向甲方交付的全部实物、软件许可、文档、报告、安装调试成果及账号权限。 (4)“个人信息/重要数据”:依现行法律法规定义,由智能门锁及其配套系统在提供服务过程中处理的用户/住户/访客等信息与数据。 2. 构成文件及效力顺序 本合同及附件共同构成完整协议。除非另有明示约定,冲突时效力由高至低顺序为: (1)本合同正文; (2)附件四《数据处理与隐私保护协议》; (3)附件一《技术规格书》; (4)附件二《价格及计费清单》; (5)附件三《交付与安装计划》; (6)附件五《质保与售后服务政策》; (7)附件六《开源软件清单及许可证说明》; (8)双方经书面确认的补充协议/会议纪要/往来确认单。 二、标的、数量与技术要求 1. 标的及数量以附件一、附件二载明为准,型号、颜色、开门方式(指纹/密码/IC卡/机械钥匙/蓝牙/网关远程等)、供电方式、通讯协议(如BLE/Wi-Fi/Zigbee/其他)、防护等级、耐候性等均应满足附件一之约定及现行有效之国家/行业标准(如适用)。 2. 乙方保证: (1)供货为全新、原厂正品,具有合法来源与合格证、出厂检验报告及(如适用)强制性认证文件; (2)硬件与固件、软件版本与出厂配置一致,且与附件一约定相符; (3)产品质量、计量、用电安全、电磁兼容与信息安全等符合现行有效法律法规及适用标准; (4)提供完整中文技术文档、安装说明、用户手册及维护指南。 三、价格与税费、付款 1. 价格与计费:以附件二约定为准(含/不含运保费、安装调试费、培训费、云服务年费、维保费等)。 2. 税费:价格为含税价/不含税价(由双方在附件二明确),乙方依法开具合法、有效的增值税专用/普通发票。 3. 付款方式:可采用预付款+进度款+尾款模式,具体节点见附件二。甲方可按合同总价×(5%—10%)设质量保证金,于质保期届满且无未决质量/索赔事项后XX日内无息返还。 4. 逾期付款:甲方逾期付款的,就逾期金额按中国人民银行同期贷款市场报价利率(LPR)为基准计收违约金或双方约定的日万分之X计收,具体见附件二。 四、交付、运输、风险转移与所有权 1. 交付地点与方式:以附件三约定为准。国内交付默认为送达甲方指定地点并完成交货清点签收。 2. 风险转移:货物于甲方或其受托人签收之日起转移灭失/损毁风险;因乙方安装调试的,自安装完成并经阶段性验收合格后转移。 3. 所有权:乙方对货物保留所有权至甲方支付全部价款(含尾款)之日为止;在所有权转移前,甲方不得转让、设定担保或以其他方式处分货物,但合理使用不受影响。 4. 包装与运输:乙方应采用适合运输与储存之包装方式并提供备品备件清单。因乙方包装、装载、运输不当造成损失的,由乙方承担。 5. 交付资料:随货提供出厂合格证、装箱单、序列号清单、质保凭证及用户手册。 五、到货验收、安装调试与最终验收 1. 到货验收:甲方自到货之日起X个工作日内完成数量、外观、随机资料的一次性验收并书面确认;逾期未书面提出异议的,视为到货外观与数量验收通过。 2. 安装调试:如乙方承担安装,乙方应按照附件三之计划与技术规范实施,确保门体适配、锁孔加工与布线安全、固件升级与系统对接、功能联调及账号配置。 3. 最终验收:以附件一约定的技术指标与测试用例为准,包括但不限于:开锁成功率、指纹识别率、低温/高温/湿热环境下稳定性、掉电应急、日志记录、门状态检测、通信安全、与甲方管理系统对接结果等。甲方在完成全部测试后X个工作日内签署验收报告或提出整改清单;乙方应于合理期限内完成整改并复验。 4. 不合格处理:乙方应免费更换或修复不合格产品,并承担由此产生的合理直接费用。多次整改仍不合格的,甲方有权拒收并相应减少价款或解除合同并要求损失赔偿。 六、质保、维护与更新 1. 质保期:硬件自最终验收通过之日起不少于12/24个月;电池等消耗件可另行约定。质保期内非人为损坏之故障,乙方负责免费维修/更换。 2. 备件与响应:乙方承诺至少在产品终止供货后X年内提供备件与有偿维修服务;提供7×24或5×8服务热线;按紧急程度承诺响应/到场/修复时限(见附件五)。 3. 固件与软件更新: (1)乙方应在发现或获悉安全漏洞后于合理期限内提供补丁或缓解措施,并提示安装注意事项; (2)功能性更新应事先征得甲方同意; (3)更新不得降低既有功能、性能与安全等级(除非双方书面同意)。 4. 维保服务:如涉及年度维保或云服务续费,具体服务内容、SLA、赔偿标准、续费与终止条件见附件五。 七、软件许可与云服务 1. 许可授予:乙方在合同期限内向甲方授予非独占、不可转让、不可再许可(除经乙方书面同意)之使用许可,以配合本合同项下硬件使用。 2. 使用限制:甲方不得对软件进行反向工程、反编译或反汇编,但法律明确允许的除外。 3. 可用性与SLA:如使用乙方云服务,乙方应提供服务等级目标(如月度可用性≥99.5%)、计划性中断窗口、故障通报与赔偿机制(详见附件五)。 4. 开源合规:乙方应在附件六披露开源组件清单、许可证类型及合规义务,并保证不因开源合规问题使甲方承担不利后果。 八、数据合规与网络安全 1. 合规基础:双方处理个人信息、设备日志与运行数据时,应遵守现行有效的个人信息保护、数据安全与网络安全等法律法规及监管规范。 2. 角色分工:双方在附件四明确个人信息处理的角色(处理者/委托处理者)、处理目的、范围、类型、存储期限、跨境传输(如有)、安全措施、第三方共享与委托处理管理。 3. 安全措施:乙方应采取与风险相适应的加密、访问控制、日志留存、最小必要授权、漏洞管理与供应链安全措施,确保设备端、App端与云端的端到端安全。 4. 安全事件:一旦发生或可能发生个人信息泄露、篡改、丢失或重大系统安全事件,乙方应最迟于发现后X小时内通知甲方,配合处置、取证与对外履行告知义务,并承担依法应承担之责任。 5. 数据权属与使用:除为履行本合同所必需,乙方不得将数据用于与合同无关之目的;为改进产品而进行的去标识化处理须不含任何可识别个人信息,且不得逆向还原。 九、知识产权与权利不侵害 1. 权属保证:乙方保证所供产品与软件不侵犯任何第三方之专利、著作权、商标、商业秘密等权利。 2. 权利瑕疵责任:如有第三方提出侵权主张,乙方应在接到通知后及时介入处理,承担相应费用,并使甲方继续使用不受影响;必要时乙方应自费提供替代方案或更换为不侵权之同等产品。 3. 甲方资料:甲方提供之图纸、门体参数、系统接口资料与业务数据之知识产权归甲方;乙方仅在本合同目的范围内使用,不得擅自复制、传播或用于其他项目。 十、产品质量与召回 1. 乙方应对因设计、制造、标识或说明书缺陷产生的产品质量问题承担法定责任。 2. 如产品存在安全缺陷或依法需实施召回,乙方应依法启动召回、通知可能受影响的用户/客户,承担召回费用并采取修复、更换或退货等措施,甲方应予以合理配合。 十一、变更与扩展 双方对供货范围、数量、规格、安装位置、工期等之变更,应以书面变更单确认,明确增减价款、工期调整及其他相关事项。 十二、保密 1. 保密信息包括但不限于价格、技术资料、源代码/接口文档、业务数据、方案、图纸、合同条款及未公开信息。 2. 接收方仅为履行本合同之目的使用保密信息,不得向第三方披露,但法律法规或监管要求披露的除外(应事先通知对方,法律禁止的情形除外)。 3. 保密义务于合同终止后继续有效X年。 十三、合规与再销售 1. 甲方如将产品用于向消费者提供服务或再销售,应遵守消费者权益保护、产品标识、三包及电子商务等相关法规,并确保不误导宣传。乙方应配合提供必要的合规资料与售后支持。 2. 任何一方均应遵守适用的进出口管制与经销合规(如适用)。 十四、违约责任 1. 逾期交付:乙方逾期交付的,每逾期一日按逾期部分货款金额的千分之X向甲方支付违约金;逾期超过X日,甲方有权解除合同并要求赔偿直接损失。 2. 质量不合格:乙方应负责修复、更换或退货并赔偿因此给甲方造成的直接损失。 3. 逾期付款:依第三条约定执行。 4. 责任限制:除法律另有规定外,任何一方就违约所承担的总赔偿责任以合同总价的100%为上限;但因故意或重大过失造成的损害、侵犯知识产权、侵犯人身权益、违反数据与隐私义务、产品导致的人身伤亡及法律不可限制的责任,不适用前述限制。 5. 约定损害赔偿数额显失公平的,依据法律规定可予以调整。 十五、不可抗力 因不可抗力导致不能或延迟履行的,受影响方可在合理期限内免除相应责任,但应在不可抗力发生后X日内通知对方,并在合理期限内提供证明并尽最大努力减轻损失。不可抗力包括但不限于依法认定的自然灾害、突发公共卫生事件、战争、政府行为、区域性大规模网络中断等。 十六、解除与终止 1. 发生下列情形之一,守约方有权解除合同并要求违约方承担责任: (1)一方严重违约且在催告后合理期限内仍未纠正; (2)一方资不抵债、进入破产程序或停止经营; (3)交付物经多次整改仍未达到最低验收标准。 2. 合同解除不影响违约责任与保密、知识产权、数据合规等条款之存续。 十七、通知与送达 双方之通知以书面形式通过专人递送、快递、电子邮件等方式送达至本合同首页所列联系人。依法需特别方式送达的从其规定。联系方式变更应书面通知对方,否则原地址发送即视为有效送达。 十八、争议解决与适用法律 1. 适用法律:本合同之订立、效力、解释、履行及争议解决,适用中华人民共和国大陆地区现行有效之法律。 2. 争议解决:因本合同产生之争议,双方应先友好协商;协商不成的,按以下方式之一解决(双方勾选并在签署时明确): (A)提交中国国际经济贸易仲裁委员会(CIETAC)依其届时有效的仲裁规则仲裁,仲裁地为(城市),仲裁语言为中文;或 (B)提交乙方住所地有管辖权的人民法院诉讼解决。 在争议处理期间,除争议事项外,双方应继续履行不涉争义务。 十九、其他 1. 完整协议:本合同构成双方就本合同标的达成的完整协议,取代此前口头或书面之所有意向与陈述。 2. 可分割性:合同部分条款无效或被撤销,不影响其他条款之效力。 3. 转让:任何一方转让其在本合同项下之权利义务,须经对方书面同意,但法律另有规定或为实现债权转让/保理之通知义务另论。 4. 成本与费用:除非合同另有约定,各自承担其因合同订立与履行发生之成本与费用。 5. 成文与副本:本合同以中文书就,一式贰/肆份,具有同等法律效力,双方各执壹/贰份,自双方授权代表签字并加盖公章之日起生效。 (以下无正文) 甲方(盖章): 乙方(盖章): 法定代表人/授权代表: 法定代表人/授权代表: 签署日期: 签署日期: 附件清单(示例,签署时请完善并装订成册) 附件一 技术规格书:列明型号、材料、结构、适配门体、开锁方式、加密算法、通信协议、日志留存要求、环境适用范围、EMC与安全指标、测试用例与验收标准。 附件二 价格及计费清单:单价、总价、税率、发票类型、运保费、安装费、云服务年费、维保费、付款节点与保证金比例、逾期违约金计算方式。 附件三 交付与安装计划:交货批次、仓储与运输安排、现场条件、门体改造范围、施工许可、人员资质、安全文明施工要求、工期里程碑。 附件四 数据处理与隐私保护协议(DPA):处理目的与合法性基础、处理范围与类别、数据存储与访问控制、跨境安排(如有)、第三方/分包管理、安全事件通报与处置、数据主体请求处理、数据保留与销毁。 附件五 质保与售后服务政策:质保范围、排除条款、服务时间与渠道、响应/修复时限、SLA与服务补偿、备件储备、巡检与培训安排。 附件六 开源软件清单及许可证说明:组件名称、版本、许可证类型、义务与限制、源代码获取方式、合规声明。 实务提示(签署前内部校核要点) - 明确适用的国家/行业/团体标准及现场验收测试用例,避免抽象表述导致争议。 - 如约定保留所有权用于保障价款支付,注意对内效力与对外对抗的边界,必要时辅以其他担保安排。 - 涉及住户个人信息时,尽量采用本地化/去标识化处理,减少个人敏感信息采集;合同中落实最小必要原则与数据安全事件通报时限。 - 若通过电商渠道销售或涉及消费者场景,另行补充三包政策、七日无理由退货(法律规定范围内)等消费者权益条款,并与经销协议衔接。 - 如涉及第三方平台或系统对接,提前锁定接口标准、变更窗口与联调责任分界。 如需,我可根据贵方的业务模式(政府/物业/经销/直销)、交付区域、安装组织方式、是否接入现有门禁/物联网平台等进一步细化条款与附件内容。
Below is a balanced, customizable master sales agreement for industrial sensors. It is intended as a template and should be tailored to the parties, governing law, and regulatory context. Bracketed items are placeholders for your customization. Master Sale and Supply Agreement (Industrial Sensors) This Master Sale and Supply Agreement (Agreement) is entered into as of [Effective Date] (the Effective Date) by and between: - [Seller Legal Name], a [jurisdiction and entity type] with its principal place of business at [address] (Seller); and - [Buyer Legal Name], a [jurisdiction and entity type] with its principal place of business at [address] (Buyer). Seller and Buyer are each a Party and together the Parties. 1. Definitions 1.1 Affiliate means any entity that directly or indirectly controls, is controlled by, or is under common control with a Party, where control means ownership of more than 50% of the voting interests or the ability to direct management. 1.2 Confidential Information has the meaning set forth in Section 18. 1.3 Deliverables means any documentation, reports, drawings, schematics, test results, manuals, and other materials (excluding firmware and software) provided by Seller in connection with the Products. 1.4 Firmware/Software means any software, code, firmware, microcode, and related updates embedded in or provided with the Products. 1.5 Incoterms means the Incoterms 2020 rules of the International Chamber of Commerce. 1.6 Order means a purchase order issued by Buyer and accepted by Seller pursuant to this Agreement. 1.7 Products means the industrial sensors, modules, accessories, spare parts, and related items identified in an Order and conforming to the Specifications. 1.8 Specifications means the technical, functional, environmental, and performance requirements, drawings, datasheets, and standards for the Products, as set forth in this Agreement or an Order, or otherwise agreed in writing. 1.9 Territory means [define territory]. 1.10 Warranty Period means [12/24/36] months from the earlier of (a) delivery per Section 4, or (b) commissioning/installation; select one option and delete the other. 2. Scope; Orders; Precedence; Forecasts 2.1 Scope. This Agreement governs Seller’s sale and supply of Products to Buyer in the Territory. 2.2 Orders. Buyer may order Products by submitting written Orders referencing this Agreement. All Orders are subject to acceptance by Seller in writing. Seller may accept by written confirmation or by shipment. 2.3 Precedence; Battle of Forms. This Agreement supersedes and controls over any different or additional terms in an Order, acknowledgment, invoice, click-through, or other document, all of which are rejected and are deemed material alterations. If this Agreement and an Order conflict, the following order of precedence applies: (1) this Agreement; (2) the Order (exclusive of preprinted terms); (3) Specifications expressly incorporated by reference; (4) any mutually executed addenda or schedules. 2.4 Forecasts. Non-binding forecasts may be provided for planning; they do not constitute Orders. Seller will use commercially reasonable efforts to reserve capacity consistent with rolling [3/6/12]-month forecasts. 3. Price; Taxes; Payment 3.1 Prices. Prices are set forth in the applicable Order or a mutually executed price schedule. Unless otherwise stated, prices are in [currency], exclusive of taxes, shipping, insurance, and handling. 3.2 Taxes. Buyer is responsible for all sales, use, excise, VAT/GST, customs, and similar taxes, duties, and fees, except taxes based on Seller’s net income. If Buyer is tax-exempt, it shall provide valid exemption certificates. 3.3 Payment Terms. Unless otherwise agreed, payment is due [Net 30] days from invoice date. Late amounts accrue interest at the lesser of 1.5% per month or the maximum permitted by law. Seller may suspend shipments for overdue amounts. 3.4 Setoff. Buyer may not set off or withhold payments except for amounts subject to a good-faith, documented dispute, provided Buyer pays all undisputed amounts and notifies Seller within [10] days of invoice. 4. Delivery; Title; Risk of Loss; Packaging 4.1 Delivery Terms. Delivery is [Incoterm and named place, e.g., FCA Seller’s facility (Incoterms 2020)] unless otherwise stated in the Order. 4.2 Title and Risk. Risk of loss transfers per the agreed Incoterm. Title transfers upon the earlier of (a) full payment, or (b) delivery per Section 4.1. If retention of title is required by applicable law, Section 21 applies. 4.3 Delivery Dates. Delivery dates are estimates. Seller is not liable for delays beyond its reasonable control. Partial shipments are permitted. 4.4 Packaging. Seller will package Products for safe transit in accordance with industry standards and the agreed Incoterm. 5. Inspection; Acceptance; Nonconforming Goods 5.1 Inspection. Buyer shall inspect Products within [10/15] days after delivery. If Buyer believes Products are nonconforming, Buyer shall notify Seller in writing with reasonable detail and supporting evidence. 5.2 Acceptance. Products are deemed accepted unless Buyer provides timely notice under Section 5.1. Use or resale of Products constitutes acceptance. 5.3 Remedy. For timely, substantiated claims of nonconformity, Seller shall, at its option, repair, replace, or credit/refund the purchase price of the nonconforming Products. Return requires an RMA per Section 7. 6. Warranties 6.1 Product Warranty. Seller warrants that during the Warranty Period, the Products will (a) be free from defects in material and workmanship, and (b) materially conform to the Specifications. 6.2 Firmware/Software Warranty. Seller warrants that during the Warranty Period, the Firmware/Software will materially conform to the documentation and be free of malicious code when delivered. Seller does not warrant that software will be error-free or uninterrupted. 6.3 Exclusions. The warranties do not cover defects caused by (a) misuse, neglect, improper storage, installation not performed per Seller instructions, or operation outside Specifications; (b) unauthorized modifications or repairs; (c) normal wear and tear or consumables; (d) interoperation with third-party equipment or software not approved by Seller; or (e) corrosion, contamination, or external electrical faults not attributable to Seller. 6.4 Warranty Remedies. Seller’s sole obligation and Buyer’s exclusive remedies for breach of warranty are repair, replacement, or credit/refund of the defective Product, at Seller’s option. Replacement Products may be new or equivalent to new in performance and reliability. 6.5 Disclaimer. Except for the express warranties above, and to the maximum extent permitted by applicable law, Seller disclaims all other warranties, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. 7. Returns; RMA 7.1 RMA Procedure. Buyer shall obtain a return material authorization (RMA) before returning any Product. Products must be returned with RMA number, in suitable packaging, and with the failure description. 7.2 Costs. For valid warranty returns, Seller bears reasonable ground shipping costs to and from Buyer’s location in the original delivery country. Otherwise, Buyer bears costs. 7.3 No Advance Replacement unless expressly agreed. If advanced exchange is offered, Buyer must return the replaced unit within [30] days or pay the applicable fees. 8. Firmware/Software License 8.1 License Grant. Subject to payment of applicable fees, Seller grants Buyer a non-exclusive, non-transferable (except under Section 27.4), non-sublicensable license to use the Firmware/Software embedded in or supplied with the Products solely as necessary to operate the Products for Buyer’s internal business purposes. 8.2 Restrictions. Buyer shall not (a) copy (except for backup), modify, create derivative works of, reverse engineer, decompile, or disassemble the Firmware/Software except to the limited extent permitted by non-waivable law; (b) remove or alter proprietary notices; or (c) use the Firmware/Software separate from the Products. 8.3 Updates; Security. Seller may provide updates, including security patches. Buyer shall promptly implement security patches designated as critical. Updates are licensed under this Section 8. 8.4 Open Source. Some components may be subject to open-source licenses. Seller will provide required notices and source code to the extent required. In case of conflict between this Agreement and applicable open-source licenses, the open-source licenses govern for those components. 9. Intellectual Property; Deliverables 9.1 Ownership. Seller and its licensors own all right, title, and interest in and to the Products, Firmware/Software, and Seller’s background intellectual property. Buyer acquires no rights other than the limited license in Section 8 and ownership of tangible Product units. 9.2 Customizations; NRE. Custom developments funded by Buyer will be subject to a separately agreed statement of work (SOW). Unless expressly stated otherwise in an SOW, Seller retains ownership of all IP in customizations, subject to a non-exclusive license to Buyer to use such customizations with the Products. 9.3 Feedback. Buyer grants Seller a royalty-free, worldwide license to use feedback to improve Seller’s products and services, without use of Buyer’s Confidential Information. 10. IP Infringement Indemnity 10.1 Indemnity. Seller will defend and indemnify Buyer against third-party claims that a Product, as provided by Seller, infringes a patent, copyright, or trademark, or misappropriates a trade secret, and will pay final damages and reasonable settlements approved by Seller, and reasonable defense costs. 10.2 Conditions. Seller’s obligations are conditioned on Buyer: (a) promptly notifying Seller in writing; (b) granting Seller sole control of the defense and settlement; and (c) providing reasonable cooperation. Buyer may participate with its own counsel at its expense. 10.3 Exclusions. Seller has no obligation for claims arising from: (a) modifications not made by Seller; (b) combination with non-Seller products where the claim would not arise absent the combination; (c) compliance with Buyer’s designs or instructions; (d) open-source components governed by their licenses; or (e) Buyer’s continued use after Seller has offered a non-infringing alternative. 10.4 Remedies. If infringement is alleged, Seller may, at its option: (a) procure for Buyer the right to continue using the Product; (b) replace or modify the Product to be non-infringing while materially preserving functionality; or (c) refund the price less reasonable depreciation for use, upon return of the Product. This Section states Seller’s entire liability for IP infringement. 11. Compliance; Trade Controls; Anti-Corruption 11.1 Laws. Each Party will comply with applicable laws in connection with this Agreement. 11.2 Export/Import. Buyer shall comply with export, re-export, and sanctions laws and regulations (including those of the United States, the European Union, and the country of export). Buyer shall not sell, export, re-export, or transfer Products to prohibited end users, end uses, or destinations. Buyer shall obtain required licenses and provide end-use certificates if requested. 11.3 Anti-Corruption. Each Party shall comply with anti-bribery laws, including the U.S. Foreign Corrupt Practices Act and the U.K. Bribery Act, as applicable. No unlawful payments or improper advantages shall be offered or received. 11.4 Environmental and Safety. Seller will ensure Products conform to applicable environmental and product safety requirements identified in the Specifications or required in the destination market, including, as applicable, RoHS, REACH (SVHC disclosures), WEEE, and applicable safety directives/standards (e.g., CE marking, UKCA, UL/IEC). Buyer shall inform Seller in writing of specific regulatory requirements for the destination market not already reflected in Specifications. 11.5 Conflict Minerals. Upon reasonable request, Seller will provide information regarding the presence and origin of conflict minerals in the Products consistent with applicable rules. 12. Data; Cybersecurity; Privacy 12.1 Data. To the extent Products generate telemetry or diagnostic data, Seller may use such data in de-identified form for product improvement. Buyer remains responsible for its network security and for configuring Products per Seller guidance. 12.2 Security. Each Party will maintain commercially reasonable administrative, physical, and technical safeguards appropriate to the sensitivity of any data processed by the Products. Seller will provide security advisories and patches as available. 12.3 Personal Data. If the Products process personal data on behalf of Buyer, the Parties shall execute a data processing agreement compliant with applicable data protection laws before such processing. 13. Quality; Changes; EOL; Traceability 13.1 Quality System. Seller maintains a quality management system consistent with ISO 9001 or comparable standards. 13.2 Product/Process Changes. Seller will provide [90] days’ prior notice of material changes affecting form, fit, function, performance, or reliability, including changes to manufacturing site or critical suppliers (a PCN). 13.3 End of Life (EOL). For Product discontinuance, Seller will provide at least [6/12] months’ last-time-buy notice and [6/12] months’ last-ship period, subject to component availability. 13.4 Traceability; Counterfeit Avoidance. Seller will maintain lot/batch traceability and employ reasonable measures to prevent counterfeit parts consistent with industry standards. 13.5 Documentation. Upon request, Seller will supply certificates of conformance, test reports, and material declarations to a reasonable extent. 14. Services; Training; Installation 14.1 If Seller provides installation, commissioning, calibration, or training services, such services will be described in a separate SOW. Services are provided with reasonable care and skill. 14.2 Spare Parts. Seller will make commercially reasonable efforts to supply spare parts for [5/7/10] years from the last production date. 15. Recalls and Field Actions 15.1 Notice and Cooperation. Each Party shall promptly notify the other upon learning of a safety issue. The Parties will cooperate in investigations, corrective actions, and regulatory notifications. 15.2 Responsibility. If a recall or field corrective action is caused by a Product defect not excluded by Section 6.3, Seller will bear reasonable, documented costs for the recall action attributable to the defect, to the extent permitted by law and subject to Section 16. Buyer will not initiate a recall referencing the Products without consulting Seller unless required by law. 16. Limitation of Liability 16.1 Exclusion of Certain Damages. To the fullest extent permitted by law, neither Party is liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for loss of profits, revenue, production, or data, even if advised of the possibility. 16.2 Cap. Except for payment obligations, confidentiality breaches, willful misconduct, and indemnities under Sections 10 and 15.2, each Party’s aggregate liability arising out of or relating to this Agreement shall not exceed [the amounts paid by Buyer for the specific Products giving rise to the claim in the 12 months preceding the claim]/[200% of the price of the affected Order]. 16.3 Non-Excludable Liability. Nothing in this Agreement limits liability that cannot be limited by applicable law, including for death or personal injury caused by negligence or for fraud. 17. Insurance Seller will maintain, at its expense, during the term: (a) commercial general liability with limits not less than [USD/EUR 2,000,000] per occurrence; (b) products/completed operations liability; and (c) if services are provided onsite, workers’ compensation and employer’s liability as required by law. Evidence of insurance will be provided upon reasonable request. 18. Confidentiality 18.1 Definition. Confidential Information means nonpublic information disclosed by a Party that is marked or identified as confidential or that by its nature should be understood to be confidential, including pricing, product roadmaps, and Specifications. 18.2 Obligations. The receiving Party will use Confidential Information solely to perform this Agreement, protect it with no less than reasonable care, and not disclose it except to its personnel and Affiliates with a need to know and bound by similar obligations. 18.3 Exclusions. Confidential Information does not include information that is or becomes public through no breach, is independently developed, or is received from a third party without duty of confidentiality. 18.4 Compelled Disclosure. The receiving Party may disclose Confidential Information as required by law or court order, provided it gives prompt notice (if legally permissible) and cooperates in seeking protective treatment. 18.5 Survival. Confidentiality obligations survive for [5] years after disclosure; trade secrets remain protected as long as they qualify as trade secrets. 19. Force Majeure Neither Party is liable for delay or failure to perform due to events beyond its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, sanctions, labor disputes not limited to the Party’s workforce, supply chain disruptions, or utility failures, provided the affected Party promptly notifies the other and uses commercially reasonable efforts to mitigate. 20. Term; Termination 20.1 Term. This Agreement commences on the Effective Date and continues for [3/5] years, renewing automatically for successive one-year terms unless either Party gives [60] days’ notice of non-renewal. 20.2 Termination for Convenience. Either Party may terminate this Agreement (not any accepted Order unless otherwise agreed) for convenience upon [90] days’ written notice. 20.3 Termination for Cause. Either Party may terminate for material breach not cured within [30] days after written notice, or immediately upon insolvency, bankruptcy filing, or assignment for the benefit of creditors of the other Party. 20.4 Effect of Termination. Termination does not affect accrued rights or obligations. All accepted Orders remain in effect unless canceled by mutual agreement or as permitted herein. Sections that by their nature should survive will survive, including 3 (as to accrued amounts), 6, 8–10, 12, 15–19, 21, and 22–27. 21. Retention of Title (If applicable in jurisdiction) 21.1 Retention. Where enforceable, Seller retains title to Products until receipt of full payment. Buyer shall store Products separately and mark them as Seller’s property until title passes. 21.2 Security Interest. If retention of title is not recognized, Buyer grants Seller a purchase-money security interest in the Products to secure payment, and will execute financing statements as reasonably requested. 22. Governing Law; Dispute Resolution 22.1 Governing Law. This Agreement is governed by the laws of [jurisdiction and state/country], without regard to conflict-of-law principles. The U.N. Convention on Contracts for the International Sale of Goods (CISG) does not apply. 22.2 Venue; Jurisdiction. The Parties submit to the exclusive jurisdiction and venue of the courts located in [location], except that either Party may seek injunctive relief or enforcement of judgments in any competent court. 22.3 Arbitration (Optional). Any dispute arising out of or relating to this Agreement shall be finally resolved by arbitration under the rules of [arbitral institution] by [one/three] arbitrator(s), seated in [city], conducted in [language]. Judgment on the award may be entered in any court of competent jurisdiction. 23. Ethical Business Conduct; Human Rights; Sustainability Seller will adhere to a supplier code of conduct consistent with recognized standards (e.g., Responsible Business Alliance), including prohibitions on forced labor and child labor, fair wages and working hours, and environmental stewardship. Upon reasonable notice, Seller will respond to Buyer’s compliance questionnaires and audits related to these topics. 24. Changes; Engineering Support; Documentation Control 24.1 Engineering Support. Seller will provide reasonable technical support regarding integration, calibration, and environmental conditions of use. 24.2 Documentation Control. Revisions to manuals, datasheets, and certifications will be version-controlled and made available to Buyer. 25. Resale; Territory; Branding 25.1 Resale Authorization. If Buyer is authorized to resell, Buyer shall resell under its own name unless otherwise agreed, comply with applicable reseller obligations, and not make warranties inconsistent with Section 6. 25.2 Territory. Buyer shall sell the Products only within the Territory unless otherwise agreed in writing. 26. Government Procurement (if applicable) If Buyer is a government or is purchasing for a government, the Parties will negotiate applicable mandatory flow-downs. Products and software are provided as “commercial products” and “commercial computer software” subject to applicable restrictions. 27. Miscellaneous 27.1 Independent Contractors. The Parties are independent contractors. No partnership, franchise, joint venture, or agency is created. 27.2 No Third-Party Beneficiaries. There are no third-party beneficiaries to this Agreement. 27.3 Assignment. Neither Party may assign this Agreement without the other’s prior written consent, except to an Affiliate or in connection with a merger, acquisition, or sale of substantially all assets, provided the assignee is not a competitor of the non-assigning Party and assumes all obligations. 27.4 Subcontracting. Seller may use subcontractors but remains responsible for their performance. 27.5 Notices. Notices must be in writing and delivered by personal delivery, reputable courier, or certified mail to the addresses first above or such other address designated by notice. Email with confirmation may suffice if expressly permitted in the Order. 27.6 Severability. If any provision is held unenforceable, the remainder remains in effect, and the unenforceable provision is replaced by an enforceable one reflecting the Parties’ intent. 27.7 Waiver. Failure to enforce any provision is not a waiver. Waivers must be in writing. 27.8 Amendments. Amendments must be in a writing signed by authorized representatives of both Parties. 27.9 Counterparts; E-Signatures. This Agreement may be executed in counterparts and via electronic signatures, each of which is deemed an original. 27.10 Interpretation. Headings are for convenience only. “Including” means “including without limitation.” Schedules and Exhibits (incorporated by reference) - Schedule A: Specifications - Schedule B: Price List and Discounts - Schedule C: Service and Support Terms (if applicable) - Schedule D: Data Processing Agreement (if applicable) - Schedule E: Country-Specific Regulatory Requirements - Schedule F: Packaging, Labeling, and Marking Requirements Signatures Seller: By: __________________________ Name: ________________________ Title: _________________________ Date: _________________________ Buyer: By: __________________________ Name: ________________________ Title: _________________________ Date: _________________________ Customization Notes - Choose an Incoterm appropriate to the shipping flow and risk allocation (e.g., FCA, CPT, DDP). - Confirm whether retention of title is enforceable in the governing jurisdiction; adjust Section 21 accordingly. - Set a realistic Warranty Period based on sensor type, environment, and maintenance regime; consider separate warranty for Firmware/Software. - If Products may be integrated into safety functions, consider adding a safety integrity level (SIL/PL) clause and Buyer’s responsibility for system-level validation. - If Products will be connected to networks, expand Section 12 to include specific cybersecurity standards (e.g., IEC 62443). - For EU/UK, ensure alignment with CE/UKCA conformity modules; for U.S., identify applicable OSHA/NRTL or UL/IEC standards. - If sales involve government end users, complete Section 26 with mandatory clauses. - Set liability caps commensurate with risk and insurance limits; ensure carve-outs comply with local law.
实验室分析仪器及安装服务销售协议 本协议由以下双方于[签署日期]在[签署地]订立: 甲方(买方):[名称],统一社会信用代码:[编号],住所地:[地址],法定代表人/授权代表:[姓名],联系方式:[电话/邮箱]。 乙方(卖方):[名称],统一社会信用代码:[编号],住所地:[地址],法定代表人/授权代表:[姓名],联系方式:[电话/邮箱]。 鉴于:甲方拟采购实验室分析仪器并委托乙方实施安装、调试及培训等服务;乙方具备相应资质与能力。双方依据《中华人民共和国民法典》及现行法律法规,在平等自愿、诚实信用的基础上,就相关事宜达成如下协议。 一、定义与解释 1.1 设备:指本协议项下由乙方销售的实验室分析仪器、配套软件、随机工具、标准件、试剂起始包(如适用)及附属部件,详见附件一《设备与技术规格表》。 1.2 软件:指随设备交付的嵌入式软件、应用软件及其许可、更新与补丁(不含单独另售软件,除非附件一另有明确)。 1.3 服务:指乙方提供的运输、卸货、就位、安装、调试、现场验收测试(SAT)、培训、质保期内维修保养、远程技术支持及其他约定服务。 1.4 技术文件:指中文用户手册、安装条件手册、维护手册、备件目录、合格证、出厂测试报告、随机图纸、电气安全与EMC合规声明等文档。 1.5 交付:指乙方依约在约定地点完成设备交货并提交随附单据。 1.6 到货验收:指甲方对设备外观、数量、包装完好、随附单据完整性进行的验收。 1.7 安装调试:指设备完成就位、联接、通电、校准并达到运行条件。 1.8 现场验收(SAT/最终验收):指依据附件三《验收测试方案》在甲方现场进行的最终性能与功能验收。 1.9 质保期:指设备通过最终验收之日起[12/24]个月或自交付之日起[18/24]个月(以[二者以晚者/二者以先者]为准)的质量保证期,具体以附件二载明为准。 1.10 不可抗力:指《中华人民共和国民法典》第五百九十条所述不可抗力事件及双方约定的其他事件。 二、合同文件与适用法律 2.1 合同文件构成与优先顺序: - 本协议正文; - 附件一《设备与技术规格表》; - 附件二《价格与付款安排》; - 附件三《验收测试方案》; - 附件四《项目进度与现场条件》; - 其他经双方签署确认的补充协议、变更单。 2.2 适用法律:本协议受中华人民共和国(为本协议之目的不含香港、澳门、台湾地区)现行有效之法律法规及强制性国家/行业标准调整。 2.3 如法规强制性要求与本协议约定不一致的,以强制性规定为准,相关条款相应调整,不影响其他条款效力。 三、供货范围与技术合规 3.1 乙方按照附件一所列型号、配置、功能、性能指标供货,确保设备为全新、原厂正品,具有合法来源并符合交付地适用的安全、环保与合格评定要求。 3.2 合规要求(现行版本): - 安全与电气:GB 4793(等同IEC 61010系列,实验室用电气设备安全); - 电磁兼容:GB/T 18268(等同IEC 61326,测量、控制和实验室用设备EMC要求); - 有害物质限制与标识:依据中国现行RoHS相关规定及标识规则; - 若属于强制性产品认证(CCC)或其他强制认证范围,乙方应提供有效证明; - 若设备属于《强制检定计量器具目录》范围,乙方应配合甲方完成依法检定/校准; - 废弃电器电子产品处置遵循现行法规,乙方提供符合法规的处置或回收指引。 3.3 技术文件:乙方随设备提供完整的中文技术文件一套(纸质/电子),并保证与交付配置一致。 3.4 乙方对技术规格、型号、部件的任何变更须经甲方书面同意,但为满足法规更新或供应连续性且不降低性能与质量的等效替换除外。 四、价格、税费与付款 4.1 合同总价与价格构成详见附件二(含/不含税、含/不含运保、安装与调试费、培训费、软件许可费、备件与耗材清单等)。 4.2 税费:乙方依法开具合规发票(增值税专用/普通发票,税率按适用税法执行)。各项价格与税务处理方式以附件二明确为准。 4.3 付款条件(示例,可在附件二具体化): - 预付款:[30]%于合同生效后[10]个工作日内支付; - 到货款:[60]%于设备到货并完成到货验收后[10]个工作日内支付; - 尾款/质保金:[10]%于最终验收通过后[10]个工作日内支付/或转为质保金,于质保期届满且无未决缺陷后[10]个工作日内支付。 4.4 逾期付款:甲方逾期支付的,就逾期部分按中国人民银行公布的同期贷款市场报价利率(LPR)上浮[2]个百分点计付逾期利息,不影响乙方其他救济。 4.5 价格调整:除双方书面变更或法律规定外,合同价为固定总价。 五、交付、运输与风险转移 5.1 交货时间、地点、批次:详见附件四。国际贸易术语(如适用)依Incoterms 2020执行。 5.2 运输与包装:乙方负责专业包装、运输与保险(如价格包含),确保适于长途运输、防潮、防震、防腐蚀并标识清晰完整。 5.3 风险与所有权: - 风险转移:按约定贸易术语执行;若无明确,则设备在甲方现场到货验收通过后风险转移; - 所有权转移:在甲方支付全部价款(含税费、价款调整及逾期利息,如有)后转移,但不影响甲方对已交付设备的占有与使用。 5.4 到货验收:甲方于到货后[5]个工作日内完成,对数量、型号、外观、包装、随附文件进行核验并签署到货验收单。如发现短缺、损坏或与清单不符,应于上述期限内书面通知乙方并保留证据。 六、安装调试与现场条件 6.1 乙方在约定时间派遣合格工程师进场实施安装、调试,提供必要专用工具和测试仪器。 6.2 甲方应按照附件四提供满足安装要求的现场条件,包括但不限于:空间与承重、接地、防静电、供配电与UPS、纯水/气源/排风、温湿度与洁净度、网络与IT权限、样品与试剂(如需)等。 6.3 若因甲方现场条件不符合或样品/试剂未备导致延误,工期顺延且相关合理费用由甲方承担。 6.4 乙方进场人员须遵循甲方的安全、保密及现场管理制度,甲方为其提供必要的安全培训与通行协助。 七、验收与不符合处理 7.1 预验收/单机调试:乙方完成安装后进行功能自检与校准,提交调试报告。 7.2 最终验收(SAT):双方依据附件三执行,包括功能测试、性能指标检验、稳定性测试、数据完整性测试(如软件涉及)等。双方签署《最终验收报告》。 7.3 验收时限:乙方提交验收申请后,甲方应于[5]个工作日内安排并参与验收。无正当理由逾期未组织或未提出书面异议的,视为通过验收(不免除质保责任)。 7.4 不符合项整改:若未通过验收,乙方应于[10]个工作日内提交整改计划并在合理期限内完成整改。连续两次整改仍不达标的,甲方有权选择:(1)要求更换为满足指标的同型号/等效型号设备;(2)解除合同并要求退还价款与合理损失(不超过责任限额,见第十四条)。 八、培训与技术支持 8.1 乙方提供不少于[2]个工作日的现场操作与日常维护培训(班次与人数见附件四),提供培训教材与记录。 8.2 技术支持:质保期内7×24电话/邮件支持,工作时间内远程支持响应≤[4]小时,必要时[72]小时内到场(偏远地区可协商)。 8.3 乙方应提供软件升级与补丁(若包含在许可内),并告知更新对合规、数据完整性的影响。 九、质量保证与备件 9.1 质保期内,因非甲方原因导致的设备缺陷,乙方免费维修、更换故障部件,并保证维修后满足技术指标。 9.2 易耗品不在质保范围内,清单见附件一;因甲方不当使用、未经授权改动或不可抗力导致的损坏不在免费质保范围,但乙方应提供有偿服务。 9.3 备件与维修可得性:乙方保证自最终验收之日起至少[7]年内提供原厂或等效备件与维修支持。停产前[6]个月书面通知甲方并提供备件采购建议。 9.4 质保延展:因维修/更换导致设备停机超过[5]个工作日的,相应部位质保期顺延;更换部件质保期不少于[6]个月且不短于剩余整机质保期。 十、软件许可与知识产权 10.1 乙方授予甲方非独占、不可转许可的使用许可,以实现设备预期用途。许可范围、并发/节点数、功能模块见附件一/二。 10.2 软件与文档之知识产权归属乙方或其授权方。甲方不得逆向工程、反编译或反汇编,法律另有强制性规定的除外。 10.3 知识产权侵权担保:若第三方主张设备或软件侵害其权利,乙方应在收到通知后及时处理、为甲方抗辩并承担因此给甲方造成的直接损失与合理费用;乙方可选择取得许可、替换或修改为不侵权且等效的产品。因甲方擅自变更、与非乙方批准的产品组合使用而导致的侵权除外。 十一、数据与合规 11.1 数据与样品:甲方保有其样品、实验数据与业务数据之所有权与控制权。乙方仅在提供服务所必需的范围内处理,未经甲方书面同意不得留存、导出或另作他用。 11.2 个人信息与网络安全:如服务涉及个人信息或远程连接,双方应遵守中国现行个人信息保护与网络安全法律的要求(包括最小必要、告知同意、越境合规等)。乙方远程接入须经甲方审批并采用加密、访问控制与审计措施。 11.3 出口管制与制裁合规:双方承诺遵守适用的出口管制与经济制裁法律法规(包括中国及设备原产国/制造国的相关规定),不得将设备用于任何被禁止的最终用途。 十二、变更、延期与违约责任 12.1 变更:任何对设备规格、数量、工期、服务范围的变更,须经双方书面变更单确认并对价款、进度作相应调整。 12.2 工期延期: - 因不可抗力、监管要求变更或甲方原因导致的,工期合理顺延; - 因乙方原因导致的延误,乙方承担相应违约责任。 12.3 交付/安装延误违约金:因乙方原因未按期交付或完成安装,每延误一周(不足一周按一周计)按涉延期部分合同价的[0.5]%计收违约金,累计不超过合同总价的[5]%。 12.4 性能未达标:依第七条执行并可适用价款扣减,扣减比例依据性能偏差程度协商或委托第三方评估确定。 12.5 甲方逾期或不当拒收的,乙方可收取合理仓储、保管与二次到场费用。 十三、保密与合规经营 13.1 保密信息包括但不限于商业计划、技术资料、样品信息、数据、价格与合同条款等。双方应予以严格保密,仅为履行本合同之目的使用,并对需知悉人员限额授权且承担保密责任义务。 13.2 反商业贿赂:双方遵守中国现行反不正当竞争、刑事法律等关于商业贿赂之规定,不得给予或收受不正当利益。若一方严重违反,本协议对方有权解除并要求赔偿。 13.3 宣传:除为依法披露或监管要求外,未经对方书面同意,一方不得使用对方名称、商标或披露合作信息。 十四、责任限制与保险 14.1 除非另有明确约定,任何一方对另一方因合同产生的累计赔偿责任以合同总价为上限,但以下情形不适用该上限:人身伤害或死亡、对有形财产造成的直接损害、侵犯知识产权、故意或重大过失、保密义务及合规条款(第十一、十三条)的违反。 14.2 间接损失:除法律另有规定或双方另有约定外,任何一方不对利润、商誉、预期收益损失、停产损失、数据丢失等间接或后果性损失承担责任。 14.3 保险:乙方在设备风险转移前应自行投保货物运输险;实施安装时按需投保安装工程一切险、雇主责任险等。甲方负责其场地及公用工程之安全与保险。 十五、不可抗力 15.1 不可抗力发生时,受影响一方应在合理期限内通知对方并提供证明,可在影响范围内部分或全部免除责任,但应尽最大努力减轻损失并在事后合理期限内恢复履约。 15.2 不可抗力连续影响超过[60]日的,任何一方均可与对方协商变更或解除合同。 十六、解除、终止与后果 16.1 一方发生严重违约且在接到对方书面催告后[15]个工作日仍未纠正的,对方有权解除合同并要求赔偿。 16.2 因一方破产、被吊销执照、严重违法经营导致无法履约的,对方有权解除合同。 16.3 合同解除后,乙方应在收到甲方通知后返还已收但对应未履行部分之价款;双方进行结算并返还/销毁对方保密信息;甲方应配合乙方返还未付款所有权未转移之设备。 十七、通知、转让与分包 17.1 通知:书面通知发送至本协议载明地址或双方另行书面确认的地址。可采用专人送达、快递、挂号信或经双方约定的电子方式(含电子签章系统)。以电子方式送达的,以对方系统记录的送达时间为准。 17.2 权利义务转让:任何一方未经对方事先书面同意不得转让本协议项下之权利义务,但甲方就融资融租或内部关联重组之合理安排不应被不当拒绝。 17.3 分包:乙方可将运输、安装等非核心工作依法分包,但应对分包商之履约行为对甲方承担连带责任。涉及核心技术或软件服务的分包须经甲方书面同意。 十八、争议解决 18.1 友好协商:因本协议引起或与之相关之争议,双方应先行友好协商,协商不成的,按下列第[ ]种方式解决: - 方式一:提交至乙方所在地有管辖权的人民法院诉讼解决; - 方式二:提交中国国际经济贸易仲裁委员会(CIETAC)按其现行仲裁规则在[北京/上海/深圳]进行仲裁,仲裁裁决为终局,对双方均有约束力。 18.2 适用法律:争议解决中均适用中华人民共和国法律。 十九、生效与其他 19.1 生效:本协议自双方签字或盖章且满足生效条件(如有)之日起生效。 19.2 期限:自生效日起至双方义务履行完毕且质保期届满(含质保金支付)之日终止。 19.3 完整协议:本协议构成双方就本项目之完整协议,取代双方此前的一切相关口头或书面约定。 19.4 可分割性:任何条款被认定无效、非法或不可执行的,不影响其他条款之效力。双方应以合法有效之条款替代以实现原条款之目的。 19.5 副本与电子签署:本协议可签署[两]份,双方各执[一]份,具有同等法律效力。经双方同意可采用电子签名/电子印章,效力等同于手写签名/实体印章。 19.6 语言:本协议以中文作成。如存在译文,以中文文本为准。 签署页(无正文) 甲方(盖章): 乙方(盖章): 法定代表人/授权代表: 法定代表人/授权代表: 签署日期: 签署日期: 附件清单(为本协议不可分割之组成部分) - 附件一:设备与技术规格表(含型号、配置、性能参数、随机件与易耗品清单、软件许可清单、合规清单) - 附件二:价格与付款安排(含税负、发票类型、价税合计、费用分解、质保金条款) - 附件三:验收测试方案(SAT项目、方法、判定标准、样品与试剂清单、记录模板) - 附件四:项目进度与现场条件(交付计划、安装窗口、现场准备清单、安全与培训计划、人力配置) - 附件五(可选):服务与维护水平协议(SLA)(响应时间、备件库存、预防性维护计划、年度校准) - 附件六(可选):数据与信息安全要求(远程访问控制、日志与审计、数据备份与恢复、接口规范) 实务提示(签署前由双方核对与填充) - 明确适用的强制性标准与认证清单,避免泛化描述导致合规争议; - 将关键性能指标与验收方法在附件三中量化并可复现(含环境条件、样本/标准品要求); - 若涉进口设备,明确通关、报检、关税与增值税承担及时间安排; - 若与政府采购或科研项目经费相关,补充适用的采购规范、资金拨付要求与审计配合条款; - 对软件许可范围、数据完整性(如21 CFR Part 11等若适用)和网络安全要求进行明示; - 根据双方风险偏好调整责任上限、违约金比例、所有权与风险转移节点及争议解决方式。
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