Certainly! Below is a professionally drafted feedback form for Bluetooth earphones, written in a business-focused and clear style. The objective of this form is to gather valuable customer insights to help guide product improvement, marketing strategy, and customer satisfaction analysis.
Bluetooth Earphones Feedback Form
Thank you for taking the time to provide your feedback. Your input is invaluable in helping us enhance our products and your experience. Please fill out the following questions based on your recent experience with our Bluetooth earphones.
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Name (Optional): ___________________________________________
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Email Address (Optional): ___________________________________
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Purchase Channel:
☐ Online Store
☐ Retail Store
☐ E-commerce Platform (e.g., Amazon, etc.)
☐ Other: ________________________
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How long have you been using the product?
☐ Less than 1 month
☐ 1–3 months
☐ 3–6 months
☐ Over 6 months
Product Experience
1. Overall Satisfaction
On a scale of 1–5, how satisfied are you with the Bluetooth earphones?
(1 = Very Dissatisfied, 5 = Very Satisfied)
1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐
2. Audio Quality
How would you rate the audio quality?
☐ Excellent
☐ Good
☐ Average
☐ Below Average
☐ Poor
3. Comfort and Design
How comfortable are the earphones during extended use?
☐ Extremely Comfortable
☐ Comfortable
☐ Neutral
☐ Uncomfortable
☐ Extremely Uncomfortable
How satisfied are you with the design/aesthetics of the product?
☐ Very Satisfied
☐ Satisfied
☐ Neutral
☐ Dissatisfied
☐ Very Dissatisfied
4. Connectivity
How reliable has the Bluetooth connection been during usage?
☐ Excellent: Never encountered connection issues
☐ Good: Rarely experienced connection interruptions
☐ Average: Occasional connection drops
☐ Poor: Frequent connection issues
5. Battery Performance
How would you rate the product’s battery life?
☐ Excellent: Consistently exceeds my expectations
☐ Good: Meets my expectations
☐ Average: Slightly below expectations
☐ Poor: Often falls short of expected battery performance
6. Features and Functionality
Which features are most helpful to you? (Select all that apply)
☐ Noise Cancellation
☐ Touch Controls
☐ Voice Assistant Integration
☐ Water Resistance/Sweatproof
☐ Case Portability
☐ Other: ___________________________
Are there any features you feel are missing or underperforming?
☐ Yes: ___________________________
☐ No
Customer Support and Value
7. Customer Support
Have you had any interactions with our customer support team?
☐ Yes ☐ No
If yes, how would you rate your overall experience?
☐ Excellent: Prompt and helpful
☐ Good: Satisfied with the service
☐ Average: Service needs improvement
☐ Poor: Unsatisfactory experience
8. Value for Money
Do you believe the product offers good value for its price?
☐ Excellent: Exceeds expectations for the price
☐ Good: Fair value for the price
☐ Average: Slightly overpriced
☐ Poor: Far too expensive for the quality
Open Feedback
9. What do you like most about the Bluetooth earphones?
10. What could be improved to enhance your experience?
11. Would you recommend this product to others?
☐ Yes
☐ No
If no, why not? ___________________________________________
Optional: Testing New Features
Would you be interested in beta testing new features or products in the future?
☐ Yes
☐ No
Thank you for your feedback! We value your opinions and are committed to improving our products and services. If you have any further questions or comments, please feel free to contact us at [insert customer support email].
This form is structured for clarity and efficiency, focusing on core customer insights while minimizing unnecessary complexity. The insights gathered can guide product improvement efforts, marketing focus, and potential R&D directions.
